Effective Date: JANUARY 1, 2017
Last Updated: DECEMBER 14, 2024
Welcome to PATHFINDERS TRAVEL CONCIERGE. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, services, and travel-related offerings.
By using our website or our services, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.
INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information
– Name, email address, phone number, and mailing address
– Passport details, date of birth, and emergency contact information (for travel bookings)
– Payment details (credit/debit card information or other payment methods)
– Travel preferences, dietary restrictions, and other special requirements
Non-Personal Information
– IP address, browser type, operating system, and device information
– Usage data, including pages visited, time spent on the site, and click-through activity
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to improve your browsing experience.
HOW WE USE YOUR INFORMATION
We use the information collected for the following purposes:
– **To provide travel services:** Process bookings, issue tickets, and customize travel itineraries.
– **To communicate with you:** Send confirmations, updates, and travel-related information.
– **To process payments:** Manage billing and transactions.
– **For customer support:** Address inquiries and provide assistance.
– **For marketing:** Send promotional offers, newsletters, and special discounts (you can opt out anytime).
– **To improve our website:** Analyze user behavior to enhance functionality and user experience.
– **Legal compliance:** Meet legal obligations or protect our rights in case of disputes.
SHARING AND DISCLOSURE OF YOUR INFORMATION
We do **not** sell your personal information to third parties. However, we may share your information with:
– **Travel Suppliers:** Airlines, hotels, tour operators, car rental companies, and other third-party vendors needed to fulfill your booking.
– **Service Providers:** Payment processors, IT support, and email marketing providers.
– **Legal Authorities:** When required by law, or to protect our rights and prevent fraud.
– **Business Transfers:** In the event of a merger, acquisition, or sale of our business assets.
All third-party partners are required to adhere to privacy standards as strict as ours.
DATA SECURITY
We take the security of your data seriously and use appropriate technical and organizational measures to protect it. These might include:
– Data encryption (SSL/TLS) for online transactions.
– Restricted access to personal data.
– Regular security assessments.
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
YOUR PRIVACY RIGHTS
For Users in the European Union
You have the right to:
– Access, rectify, or delete your personal data.
– Restrict or object to data processing.
– Port your data to another provider.
– Withdraw consent at any time.
For California Residents (CCPA)
Under CCPA, you have the right to:
– Know what personal data we collect and share.
– Request deletion of your personal data.
– Opt out of the sale of personal data (we do not sell data).
To make a request, please contact us at PF.TRAVEL.ATX@GMAIL.COM
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RETENTION OF DATA
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations.
THIRD PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any information.
CHILDREN’S PRIVACY
Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete the information.
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UPDATES TO PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page regularly for updates.
CONTACT US
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
PATHFINDERS TRAVEL CONCIERGE
pf.travel.atx@gmail.com
Thank you for choosing Pathfinders Travel Concierge to plan your journeys!
